Privacy Policy

Effective Date: 9/8/2025

At The Hidden South, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://hiddensouth.com) or interact with us through mobile communications.

Information We Collect

We may collect the following types of information when you interact with our website or sign up for communications:

  • Personal Information: Name, email address, phone number, billing/shipping details.

  • Mobile Information: Phone numbers and related communication preferences when you opt in to receive SMS or MMS updates.

  • Usage Information: Information automatically collected through cookies, analytics, or similar technologies.

How We Use Your Information

We use your information to:

  • Provide and improve our services and products.

  • Send order confirmations, shipping updates, and customer support messages.

  • Send promotional or marketing messages only if you have opted in.

  • Respond to inquiries or requests.

Mobile Information

  • By opting in, you agree to receive text messages from The Hidden South related to updates, promotions, or customer service.

  • Mobile information will not be shared with third parties for marketing or promotional purposes.

  • Message frequency may vary. Message and data rates may apply depending on your carrier.

Opt-In & Opt-Out

  • Opt-In: You may opt in to SMS/MMS messages by providing your phone number on our website or through other sign-up methods.

  • Opt-Out: You may opt out at any time by replying STOP to any text message you receive from us. You may also email us at bw@hiddensouth.com to request removal.

Information Sharing

We respect your privacy. We do not sell, rent, or share your personal or mobile information with third parties for their marketing purposes. We may share information only in limited circumstances, such as:

  • With service providers who help us operate our website or deliver services (e.g., shipping carriers, payment processors).

  • To comply with legal obligations or protect against fraudulent activity.

Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information by contacting us directly at bw@hiddensouth.com.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

The Hidden South
7124 St. Claude Avenue
Arabi, LA 70032
Email: bw@hiddensouth.com
Phone: ‪(504) 270-1880